Infintech’s Live Customer Service Stands Alone

Infintech’s Live Customer Service Stands Alone In our Merchant of the Month series, we highlight a few of the merchants who enjoy processing through Infintech so much, they want to share their experience with others.

This month, we spoke with Brian Garrett, Owner of Tom’s Pawn Shop.

Merchant: Tom’s Pawn Shop

Industry: Pawn Shops

Location: Texas

Customer Since: 2015

Infintech Relationship Manager: Will Watson

Why Did You Choose to Work with Infintech?

“I chose to work with Infintech because of their attentive customer service. When I call or need assistance, I like to talk to a real person and with Infintech, that happens every time. My payment advisor, Will Watson, is available anytime I need him by phone or email. He made switching to Infintech seamless for all four of our locations.”

What’s Your Favorite Part About Working with Infintech?

“Any time we need assistance, I can call Will for immediate help. When I’ve worked with other payment processing companies, I am put on a computer call list which results in problems not solved in a timely manner. Infintech has saved my business so much time – and money. Our monthly rates are way lower with Infintech than with our previous provider.”

Is Your Business Ready to Experience the Infintech Advantage?

Contact us online or call 1-800-621-8931.

Check out Infintech’s newsroom.

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