Infintech is Customer-Focused — and It Shows

Infintech is Customer-Focused — and It ShowsIn our Merchant of the Month series, we highlight a few of the merchants who enjoy processing through Infintech so much, they want to share their experience with others.

This month, we spoke with Jon Bachmeyer, President of Randolph Next Day Paper.

Merchant: Randolph Next Day Paper

Industry: Paper Distributor

Location: Cincinnati, Ohio

Customer Since: 2018

Infintech Relationship Manager: Kayla Luhrsen

Why Did You Choose to Work with Infintech?

“We’ve worked with Infintech for many years and really find them helpful. Originally, they helped us uncover that we were being overcharged by our previous provider. And when we decided to switch, we had concerns about it, but they guided us through the process and made it seamless. They did not walk away from the job until it was done to our satisfaction.

Infintech has helped our business in every way we have asked them to help. Our rates are competitive, our systems are integrated with QuickBooks, our deposits hit the bank quickly, our AR is reliable, and our Infintech Relationship Manager is responsive and knowledgeable.”

What’s Your Favorite Part About Working with Infintech?

“My favorite part of working with Infintech is the reliable knowledge and robust customer service response we get when we have questions or concerns that come up in the payments space. Infintech is customer-focused, and it really shows.”

Is Your Business Ready to Experience the Infintech Advantage?

Contact us online or call 1-800-621-8931.

Check out Infintech’s newsroom.

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